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Biosite Inc.

Triage® BNP Test: Frequently Asked Questions

What is the Triage® BNP Test?

    The Triage® BNP Test is a rapid, objective immunoassay used:
    • as an aid in the diagnosis of CHF
    • as an aid in the assessment of severity of CHF
    • for the risk stratification of patients with ACS
    • for the risk stratification of patients with HF
    The Triage BNP Test measures B-type natriuretic peptide (BNP), a cardiac hormone released by the heart ventricles in response to ventricular volume expansion and pressure overload.1 The test can be used in the lab, or at the point-of-care. The test is also available in a format that runs on the Beckman Coulter Immunoassay Systems.

Why measure BNP?

  • BNP is an excellent hormonal marker of ventricular systolic and diastolic dysfunction.2
  • BNP levels differentiate chronic obstructive pulmonary disease (COPD) and heart failure, facilitating early patient entry into an appropriate care pathway.
  • In combination with physical examination, blood BNP concentrations represent an assessment of ventricular function without the use of other invasive or expensive diagnostics.3
  • Circulating BNP concentrations increase with heart failure severity.3
  • Correlation exists between blood BNP concentrations and left ventricular end diastolic pressure.4
  • Inverse correlation exists between BNP levels and left ventricular function following AMI.4
  • BNP concentrations, at admission, have been shown to more accurately reflect final diagnosis than echocardiogram ejection fractions.5
  • Elevated BNP concentrations are associated with raised atrial and pulmonary wedge pressures, reduced ventricular systolic and diastolic function, left ventricular hypertrophy, and myocardial infarction.6

How accurate is the Triage® BNP Test?
The Triage BNP Test has 98 percent specificity using a 100 pg/mL cutoff.3 In initial studies, the Triage BNP Test provided 98 percent diagnostic accuracy versus all other clinical findings in patients with or without disease history and corrected 96 percent of misdiagnoses of patients with suspected heart failure.7

References – Triage BNP Test

Do you have additional support services? If so, what are they and whom do I call to access them?
Biosite’s Encompass™ program, short for Ensuring Comprehensive Assistance, is a portfolio of value added services that help our customers evaluate, implement and optimize our products as an integrated component of healthcare delivery. For more information, or to access an Encompass service, U.S. Customers should contact their local Biosite Account Executive by calling Customer Service at 1-877-441-7440.

The Encompass roster services includes:

  • 24/7 Technical Services hotline
  • Training and Education: teleconferences
  • Evaluation support: data analysis, comparison report, technical consultation
  • Product training/support: technical consultants, technical services, troubleshooting
  • Clinical training: seminars, teleconferences
  • CME, CE programs available
  • Consulting services
  • CLIA audit reports, six-month mock audits, audits on request
  • Outcomes tracking: establishment of objectives, measurement, assessment
  • POC reimbursement: informational seminar, feasibility analysis, implementation
  • Connectivity: information management, LIS/HIS interfacing

For additional information on how Biosite can assist your institution in evolving to a point-of-care approach to diagnosis, please contact Technical Support at 1-877-441-7440.

How can I reach Technical Service if I have any product questions?
Biosite provides Technical Product Support at 1-877-441-7440 and is available 24 hours per day, seven days per week. For international customers, please send your inquiries via email to imi.customercare@invmed.com.

How do I order the Triage® BNP Test?

    For U.S. hospital customers, call Inverness Medical Customer Support at 1-877-441-7440 or order directly from the HealthCare Market Division of Thermo Fisher Scientific Company. Fisher provides Customer Service (orders, invoice questions, shipping) with assistance available 24 hours per day, seven days per week. (800-640-0640), www.fishersci.com.

    For U.S. physician office customers, contact one of Biosite’s authorized POL distributors:
    • Affiliated Medical 1-800-522-0092
    • Cardinal Health 1-800-444-5440
    • Diamed 1-800-587-6531
    • Henry Schein 1-800-772-4346
    • Infolab 1-800-647-8222
    • Kreisers 1-800-843-7948
    • Labsco 1-800-888-5227
    • McKesson 1-800-446-3008
    • PSS 904-332-3000


    For International customers, the product should be ordered through the assigned international distributor or Biosite sales office. Please click here for the list of Biosite sales offices and international distributors.

How will products be shipped?
Fisher will ship domestic product through dedicated logistics, small package carriers (UPS, Fedex, etc) and LTL carriers. The product characteristics and customer requirements are utilized to determine “best way” routing and delivery method.

How can I request a copy of the Quick Reference Guide?
Please call Technical Product Support at 1-877-441-7440, available 24 hours per day, 7 days per week. For international customers, please send your inquiries via email to imi.customercare@invmed.com.

How do I contact my Biosite Account Executive?
You may call Customer Support at 1-877-441-7440.