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Triage® Drugs of Abuse Panel: Frequently Asked Questions
What is the CPT code and reimbursement rate?
The correct CPT code for Triage® Drugs of Abuse products is 80101 multiplied by the number of analytes ordered and reported. Biosite recommends that you consult your local MRB for more information.
Which analytes are on each panel?
|
TOX
Drug
Screen |
DOA
Panel |
DOA
Panel
+ TCA |
DOA
Panel
+ MTD |
DOA
Panel
+ PPX |
Express
Test
5 |
| Amphetamines (AMP) |
X |
X |
X |
X |
X |
X |
| Methamphetamines (mAMP) |
X |
X |
X |
X |
X |
X |
| Barbiturates (BAR) |
X |
X |
X |
X |
X |
|
| Benzodiazepines (BZO) |
X |
X |
X |
X |
X |
|
| Cannabinoids (THC) |
X |
X |
X |
X |
X |
X |
| Cocaine (COC) |
X |
X |
X |
X |
X |
X |
| Opiates (OPI) |
X |
X |
X |
X |
X |
X |
| PCP (PCP) |
X |
X |
X |
|
X |
X |
| Tricyclic Antidepressants (TCA) |
X |
|
X |
X |
X |
|
| Methadone (MTD) |
X |
|
|
X |
|
|
| Propoxyphene (PPX) |
|
|
|
|
X |
|
| Acetaminophen |
X |
|
|
|
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What level of complexity is this test?
The test is classified as of moderate complexity under CLIA 1988.
Where can I find cross reactivity information?
Please check your product package insert, specificity tables, or call Technical Service at 1-888-246-7483.
How can I find the part number for the Triage Drugs of Abuse Panel products?
See our Ordering Info page.
Do you have additional support services? If so, what are they and whom do I call to access them?
Biosite’s Encompass™ program, short for Ensuring Comprehensive Assistance, is a portfolio of value added services that help our customers evaluate, implement and optimize our products as an integrated component of healthcare delivery. For more information, or to access an Encompass service, U.S. Customers should contact their local Biosite Account Executive by calling Customer Service at 1-877-441-7440.
The Encompass roster services includes:
- 24/7 Technical Services hotline
- Training and Education: teleconferences
- Evaluation support: data analysis, comparison report, technical consultation
- Product training/support: technical consultants, technical services, troubleshooting
- Clinical training: seminars, teleconferences
- CME, CE programs available
- Consulting services
- CLIA audit reports, six-month mock audits, audits on request
- Outcomes tracking: establishment of objectives, measurement, assessment
- POC reimbursement: informational seminar, feasibility analysis, implementation
- Connectivity: information management, LIS/HIS interfacing
For additional information on how Biosite can assist your institution in evolving to a point-of-care approach to diagnosis, please contact Technical Support at 1-877-441-7440.
How can I reach Technical Service if I have any product questions?
Biosite provides Technical Product Support at 1-877-441-7440 and is available 24 hours per day, seven days per week. For international customers, please send your inquiries via email to imi.customercare@invmed.com.
How do I order the Triage® Drugs of Abuse Panels?
For U.S. hospital customers, call Inverness Medical Customer Support at 1-877-441-7440 or order directly from the HealthCare Market Division of Thermo Fisher Scientific Company. Fisher provides Customer Service (orders, invoice questions, shipping) with assistance available 24 hours per day, seven days per week. (800-640-0640), www.fishersci.com.
For U.S. physician office customers, contact one of Biosite’s authorized POL distributors:
- Affiliated Medical 1-800-522-0092
- Diamed 1-800-587-6531
- Henry Schein 1-800-772-4346
- Infolab 1-800-647-8222
- Kreisers 1-800-843-7948
- Labsco 1-800-888-5227
- McKesson 1-800-446-3008
- PSS 904-332-3000
For International customers, the product should be ordered through the assigned international distributor or Biosite sales office. Please click here for the list of Biosite sales offices and international distributors.
How will products be shipped?
Fisher will ship domestic product through dedicated logistics, small package carriers (UPS, Fedex, etc) and LTL carriers. The product characteristics and customer requirements are utilized to determine “best way” routing and delivery method.
How can I request a copy of the Quick Reference Guide?
Please call Technical Product Support at 1-877-441-7440, available 24 hours per day, 7 days per week. For international customers, please send your inquiries via email to imi.customercare@invmed.com.
How do I contact my Biosite Account Executive?
You may call Customer Support at 1-877-441-7440.
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